Client Testimonials from Our Years of Service

Larry and the guys at Thurston County Transmission are simply the best. My BMW 745i was giving me the blues, numerous errors, jerky gear shifting. Initially diagnosed as a TCM(transmission control module) problem with a cost of $3500.00 I was ready to park it. Larry and his guys checked it out and repaired my car at a cost of less than 25% of the $3500.00 original estimate. Thank you Larry. Thanks to the guys at general repair shop for recommending you guys. Saved me a lot of money. Very Happy!

The lifetime warranty that I have on my automatic transmission thru TCT has been the best invest on my truck, I have kept up with the regular maintenance intervals as required and this warranty has proven itself to be worth everything I have spent on it. My engine decided to go on me so I have had to replace that recently and my transmission still runs strong. I was required to bring the truck back after I had a new motor put in to make sure all was working good. I know TCT is the place for all my future vehicle work, kudos to this business.

Glad to see that there are still honest, friendly, family businesses out there. On our way thru town heading back to Ca, we thought what we had was a transmission problem. They looked it over, on their lunch time, determined our catalytic converter had failed. We unhooked our camper in their lot, went to get that repaired and got back on the road within hours. There was no charge for their service and I commend them on their FRIENDLY, FAMILY service.

I was traveling to a show in my classic pickup and developed a serious transmission leak. I pulled in to their shop and they dropped what they were working on to help me. They had me back on the road in less than one hour for under $100 dollars. Thank you so much for your great service.

I am writing to extend a sincere thanks for the service you provided for me on my vehicle. I was referred by my brother whom I am grateful to.
I live in Issaquah and was hesitant about servicing my vehicle so far away until I spoke to the manager on the phone. He immediately put me at ease, was extremely professional, and fit my service work immediately into his busy schedule. I appreciate and I am grateful to the whole staff of Thurston County Transmission for the professionalism, high quality customer service and work performed on my truck. I am very impressed with the Lifetime Warranty on my transmission as well.
Once again, thank you so very much. You guys ROCK! (Jan 03)

Thank you for service and integrity that is too rare these days.
I chose your shop when the transmission failed on my suburban as you had the best warranty that I could find.
I would recommend your shop to anyone and will use no other shop myself. If you have a prospective3 customer who would like to contact a reference you may give them my name and number. (1997)

We are writing to thank you for the quick and efficient service you provided on the repair of our car. The staff was courteous, responsive to our needs, and willing to "go the extra mile" in helping us. Since we are a family of four, and our second car only seats two, a quick turn around was very important to us. You were able to fix our car two days quicker than we thought was possible. This saved us uncountable problems. We thank you and appreciate you. (2002)

When I took my car into Thurston County Transmission, I had no idea what had to be done or how long it would take.
The manager told me in detail what would be worked on, how long it would take and what it would cost. He put my mind at ease by patiently answering all my questions. Since I am a senior citizen, it was a great relief to be treated with courtesy and respect. They gladly helped with my transportation getting me to and from my home. I am so glad that I took my car to Thurston County Transmission. My car was in competent hands and now drives like a breeze, thanks to the all the staff. (2002)

I would like to extend to you our appreciation and thanks for the transmission repair you performed on our church van, It is used by our youth and children's programs, and by many others throughout our church. Each ministry is grateful and will enjoy the reliability and dependability that the van now has. Your words of encouragement and advice regarding the van are also appreciated. Thanks again. May the Lord Bless you and your business. We truly appreciate your efforts. (1995)

First, we want to thank you so much for being the business that you are. Never have we experienced such efficient, superior, and customer oriented service in an automotive shop. You rank supreme. The manager answered all our questions fully and with knowledge, he also explained them on a lay persons level. He explained the warranty information and let us know when our vehicle would be completed. You will be our top choice if we ever need transmission service again and we would recommend you to any of our friends and/or family that need repair or service. Thank you again for your exceptional level of customer service and quality of work. (2003)